We ask about this because it's possible you may be covered by another insurance policy you have.
When you tell us about your other policies, we'll contact the other insurer and sometimes we'll agree to share claim costs. This process is known as 'recovery' and has no impact on the outcome of your claim, it simply helps all insurers keep the cost of offering insurance cover as low as possible.
Insurances we often work with include:
- Home insurance
- Credit card of bank account insurance
- Airline insurance