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VHI Claims (6)
Making a claim (2)
How do I make a claim and what documents do I need?
Making a claim online - quick 1 minute watch
Managing an existing claim (3)
I'd like an update on my claim
How will my claim be paid and when?
What is an excess and how do I pay it?
About Covid-19 (7)
My trip's been cancelled
Making a Covid-19 related claim
I've tested positive before my trip
View all 7
Other FAQs (5)
Why do you ask if I have other Insurance?
How secure is my information?
Are phone calls recorded?
View all 5
Getting in touch (3)
Getting in touch
I'm unhappy with my claims decision
How do I make a complaint?
Emergency 24H medical help (1)
Medical emergency 24/7 - Help whilst you're abroad
