I've tested positive whilst away from home

If you have a medical emergency, you can contact our 24/7 medical emergency by clicking HERE.

If you do not need immediate medical attention, we recommend that you do not visit a medical facility without contacting the 24-hour medical assistance team first. 

If you have already incurred outpatient medical expenses, these can be claimed (subject to your policy limits & Terms and Conditions) under your travel insurance policy by submitting your claim online by clicking HERE.